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Get our Whitepaper: The Future of Hotel Concierge in an AI Powered World. Click Here.

A digital concierge that understands both your guests and your city.

Obvlo's digital concierge is powered by unique rich and dynamic local content so you can enhance your guest satisfaction while owning the entire customer journey.

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Personalised Local Recommendations.

Give the recommendation to the right guest at the right time, ensuring high levels of satisfaction without staff pressure.

*based on traveller type

*based on reason of travel

*powered by curated content

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*ranked by relevance

*ranked by time of day

*ranked by weather

*ranked by season

Understand Your Guest's Needs.

Know your guests better than ever before with our personalisation framework that enhances their experience while building your guest data.

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*understand travel reason

*understand origin country

*understand interests

Naturally Upsell.

Ensure that guests are aware of your in-house offerings like F&B before they arrive and during their stay with personalised offers.

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*target by interests

*target by traveller type

*rank by time of day

*show by season

Reduce Staff Pressure.

Reduce hundreds of hours at the front desk each month by answering guest's local questions before they are even asked.

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*digitise compendiums

*share guest faqs

*provide all the answers

Drive Ancillary.

Add your tours & activities or other ancillary channels, or connect to our channels to generate commission and drive new revenue.

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*hands-free promotion 

*commission back to you

*natural guest engagement

Key Benefits.

Obvlo
Over 90% Guest Satisfaction

Obvlo's average guest satisfaction score is 96%, meaning that guests have a better stay when you offer them personalised advice.

In-House  F&B Dynamic Targeting

Obvlo enables you to target your in-house offers to guests based on why they are there and who they are with, increasing conversion.

Rich Local Content

Obvlo provides all of the content and curated local guides for you, so you don't ever need to create or update these yourself.

Real-Time Content Updates

Updates to content are made constantly to stay fresh and timely, for example Valentines themed guides for couples.

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Not only are we able to provide our guests with a seamless, hands-on experience whilst freeing up internal resource, but we also gather valuable insights into our guests.

- Market Street Hotel

Trusted by Travel Pros.

Guest-centric hosts and travel companies include Obvlo’s content in their offerings.

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Get your Digital Concierge Today.

Same-day setup and no IT involvement required.

Embeddable Content.

Prefer dynamic content inside your existing platform?

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