Increase your guest satisfaction without taking up your team’s time (or relying on their local knowledge).
Obvlo's digital concierge solution easily reduces pressure on your team while enhancing guest satisfaction. Powered by dynamic London recommendations to suit every traveller type, no matter why or when they are staying with you.
Trusted by Hotel Pros.
Guest-centric hotels in the UK already trust Obvlo to provide personalised recommendations and reduce staff pressure.
Personalised Local Recommendations.
Give the recommendation to the right guest at the right time, ensuring high levels of satisfaction without staff pressure.
*based on traveller type
*based on reason of travel
*powered by curated content
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*ranked by relevance
*ranked by time of day
*ranked by weather
*ranked by season
Understand Your Guest's Needs.
Know your guests better than ever before with our personalisation framework that enhances their experience while building your guest data.
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*understand travel reason
*understand origin country
*understand interests
Naturally Upsell.
Ensure that guests are aware of your in-house offerings like F&B before they arrive and during their stay with personalised offers.
*target by interests
*target by traveller type
*rank by time of day
*show by season
Reduce Staff Pressure.
Reduce hundreds of hours at the front desk each month by answering guest's local questions before they are even asked.
*digitise compendiums
*share guest faqs
*provide all the answers
Drive Ancillary.
Add your tours & activities or other ancillary channels, or connect to our channels to generate commission and drive new revenue.
*hands-free promotion
*commission back to you
*natural guest engagement
"Reputation absolutely equals revenue. Since partnering with Obvlo, our guest experience and ultimately overall guest satisfaction has increased as a result"
Robin Ford, General Manager
Crowne Plaza